November 4th, 2010
Job Title: Sr. Associate – Technical
Location: Bangalore
Education:UG – B.E, B .Tech – Any Specialization, BCA – Computers, BSc – Any Specialization,B.Com – Commerce, BBA – Management, Diploma – Any Specialization, PG – MCA – Computers, MBA – Any Specialization, M.Sc – Any Specialization
Compensation: Salary not a constraint for Potential Candidate
Name of the Company:Microland Limited.
No Of Openings: 100
Job Description:
Technical Support (voice) on basic operational or maintenance of Networking products like computer routers, modems .
Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
Escalate problems when unable to resolve customer issues.
Log and sufficiently document all contacts with customers in designated tools.
Identify and provide input on unique or recurring customer problems.
Desired Profile:
Graduate freshers like BE, B Tech, BCA, MCA, MBA, BSc, BHM, BBM, BCom, BBA, Diploma holders and ITI,10+2 (with min 1 year any domain experience) pursuing graduation, backlogs in graduation, awating results
Excellent communication skills, Basic computer & technical knowledge, willing to work in night shifts/rotational shifts,
Should be willing to wrok in VOICE PROCESS
About the Company:
Microland's Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base
Note: Please call me bofore coming to the interview.
Mention my name (SHRUTHI) on top of your resume.
Carry a hard copy of this mail while coming for interview from 11am to 4pm. Immediate joining
Contact Person: Leena 9986828426
Address:
Microland Limited,
1B,
RMZ Ecospace Business Park,
Belandur,
Outer Ring Road, Bangalore 560 103
Karnataka, India
Email ID: O_LeenaC@microland.com
Reference ID: TSR/TSE
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