Job Title: Associates- Insurance Process
Location: Navi Mumbai
Education: UG-Any-Graduation,PG-Any PG Course
Compensation:Rupees Less Than 50,000 – 1,50,000
Name of the Company: Wipro BPO Solutions Ltd
Job Description:
Quickly and accurately performing multi-tasks like documenting information, seeking information, problem solving and updating by researching on data,
Demonstrate strong work ethics by maintaining confidentiality of information
Answer client calls and assist customers with immediate response support needs, handle/route accordingly delivering support for all customers.
Log Customer calls
Provide first level support on medical insurance related queries using documented procedures.
Identify and provide input on unique or recurring customer problems.
Ensure proper escalation procedures.
Ability to learn and apply detailed procedures
Working effectively as a team member and facilitate cooperative environment
Desired Profile:
Any undergraduate, graduate, post graduate, diploma or equivalent
Very Good Communication skills
Previous experience in the health care processing is preferred.
Experience of 1-2 years if not fresher willing to work with all parameters.
Good Profiling Results.
Age between 18 yrs – 45 yrs.
Residing in transport boundaries.
Experience of 1-2 years if not fresher willing to work with all parameters.
Willing to work in night shifts & late evening shifts.
About the Company:
Wipro BPO Solutions Ltd is India's leading third party offshore BPO (Business Process Outsourcing) provider with a full spectrum of BPO services. The Company Headquarters are located in New Delhi, with six state-of-the-art facilities in Mumbai, Pune, Chennai & Kolkata and global offices in US, UK and Canada. Wipro BPO provides a broad range of services from customer relationship management, back office transaction processing to industry specific solutions. The key element of services delivery is an integrated approach towards providing increasing value over the entire course of our client relationships. This involves a phased approach towards process standardization, process optimization and process re-engineering.
Here is your chance to shift to much more secure shores that guarantee growth and stability.
Address:
Wipro BPO Solutions Ltd
Wipro BPO, Tower7, 3rd Floor, Above CBD Belapur
Station, CBD Belpur, Navi Mumbai, Mumbai,
Maharahstra – 400706,INDIA
MUMBAI,Maharashtra,India 400001
Phone.No:91-22-30954793
Email Id:meghna.kunnath@wipro.com
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