Job Title: Technical Support Associate
Location:Mumbai
Education:UG – Any Graduate – Any Specialization,PG – Any PG Course – Any Specialization
Name of the Company: Magna Infotech Pvt Ltd
Job Description:
Handling inbound calls for Client
Includes voice technical support to client
Includes Email Support to cater requests.
Provide L1 support for Service Desk, Incident Management
Being in an ITO, have a direct interaction with customers.
Troubleshoot issues related to applications (like MS Office, MS Outlook etc).
Work on the ticketing tool
Should be able to work in night shifts
Excellent communication skills
Selected candidate will be working with Magna InfoTech at the client end.
The best way you can reach me 040-39179001 or gpreethi11@magna.in
Please revert me back with the updated resumes
Company Profile:
Magna Infotech is a premier provider of IT services to clients worldwide. Incorporated in Danbury, CT – USA since 1995, Magna offers unique solutions to build, integrate and manage IT systems across a broad spectrum of industry.
Magna Infotech is an associate company of asset based $1 billion Nagarjuna group of companies.
Magna Infotech is an ISO 9001:2000 certified i.e a CMM Level 3 company that offers unique solution to build, integrate and manage IT systems across a broad spectrum of industry by using a combination of on-site, off-shore methodology.
Contact Details:
Executive Name: Preethi
Address:
Magna Infotech Pvt Ltd
6-2-47, 2nd Foor,
Yeturi Towers Advocate Colony,
A.C.Gaurds Hyderabad – 500004
HYDERABAD,Andhra Pradesh,India 500004
Email Address: gpreethi11@magna.in
Telephone: 40-39179001
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