Job Title: Officer
Location: Bangalore
Compensation:Rupees 1,00,000 – 2,75,000
Education:UG – Any Graduate – Any Specialization,PG – Any PG Course – Any Specialization
Name of the Company: Tesco Hindustan Service Center Private Limited
Job Description:
Officer – Customer Support Centre
Maintain the focus on incoming and outgoing call volumes
To answer/ record customer problCSC, giving precise information
To be able to meet the given time line for taking calls
Achieve daily set targets set by the Team Leader
Meet quality criteria set by the department
Assign all calls within the agreed Service Level Agreements
Pro-actively assign calls
Respond to and monitor the call board
Desired Profile:
handling calls from uk n solving queires through mails n calls
Achieve daily set targets set by the Team Leader
Meet quality criteria set by the department
Company Profile:
The Tesco Hindustan Service Centre (HSC) is the Global Services Arm for Tesco. The centre sits at the heart of the Tesco group, and provides IT and Business services to Tesco operations across Europe and Asia. Tesco was the first major international retailer to have a fully-owned support centre in India. Our core purpose at Tesco is to create value for our customers to earn their lifetime loyalty and Tesco HSC is dedicated to supporting those values by providing great service to our internal customers.
This unique IT and Business Services model means that our people have the opportunity to develop their careers across a wide variety of areas, gaining a diverse range of experience and working with a growing, world-class, professional team.
Contact Details:
Executive Name: Sanjana
Address:
TESCO Hindustan Service Centre
# 81 82, EPIP Area, Whitefield,
BANGALORE,Karnataka,India 560066
Email Address:madhuri.sedani@in.tesco.com
Telephone:91-80-66588000
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