August 30th, 2010
Job Title: Sr.Customer Care Executive
Location: Noida
Education: 10+2,UG-Any-Graduation
Salary:1.60 – 3.00 lacs
Name of the Company: Gravity Services & Solutions
No. Of Openings – 1000
Reference ID: SCCE-Freshersplanet
Job Description:
Strong oral and written communication skills which includes (Fluency & Coherence, Grammatical ability, Pronunciation and Accent, Interactive Communication, Lexical Resource)
Basic Desktop and computer knowledge. Understanding of ISP/Networking concepts for TSO (Technical Support Officer position is a must.
Possess good organizational and time management skills
Display strong initiative in resolving issues of customers
Exhibit strong teamwork
Must be capable of demonstrating problem solving skills
Attentive listener
Ability to use common courtesies
Confident while communicating
Should be above 18 years & below 40 years of age
Graduate in any Stream
Undergraduate are also welcome (pursuing graduation through correspondence)
Should be comfortable working in night shifts i.e. 24×7x365 environment
Desired Profile:
Responsible for giving customer support on telephone.
TSO – US process – ISP based Technical troubleshooting
CSE – US process – customer service & Collections
CSE – UK process – customer service
About the company:
Gravity services & solutions is a domestic Business Process Outsourcing (BPO) company with proven expertise in handling Outsourced Sales & marketing, flexi Staffing and other outsourced business processes for leading organizations. The group has evolved over the last 2 years to establish itself as preferred partner for leading Corporate providing efficient and effective services.
Address:
Gravity Services & Solutions
290, sant Nagar, East Of Kailash,
New Delhi- 110065
Phone.No:9312506206
Email Id: gravitysns@gmail.com
Note: Resumes without the Reference Id will be rejected.
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