Job Title: Process Associate
Location: Jaipur
Education: UG –B.A – Any Specialization,BBA – Management,B.Com – Commerce,B.Sc – Any Specialization,BCA – Computers,BHM – Hotel Management,PG-M.A – Any Specialization,M.Com – Commerce,M.Sc – Any Specialization,MBA,PGDM – Advertising,Mass Communication, HR,Industrial Relations, International Business, Marketing
Compensation: Rupees 90,000 – 2,00,000,Additional Monthly Performance Linked Incentive and Annual Performance Linked Bonus
Name of the Company: Genpact
Job Description:
Take Inbound call
Take orders over phone / sales for the customer.
Display empathy/ understanding/ concern towards customers
Be fluent in free speech – Predominantly English
Wants to delight customers, above and beyond the call of duty
Is able to communicate clearly
Is able to handle complaints, even when handling unpleasant customers
Works accurate and with eye for detail
Has a pleasant, friendly style
Desired Profile:
Excellent English Communication skill
Customer Service
Day Shift
Graduates, Undergraduates, Post Graduates, MBA Marketing, HR, International Business can apply
Undergraduates can also apply.
Company Profile:
Genpact is a global leader in managing business process and technology management. Our entire organization of over 41,000 employees is focused on process and engaged in improving client processes and driving business impact. We look at process as a science and our proprietary Smart Enterprise Processes (SEPSM) employs a scientific, highly granular approach to managing business processes.
Genpact couples its deep process knowledge, insights and best practices with focused IT capabilities, targeted analytics and pragmatic reengineering to deliver a comprehensive solution. Our broad portfolio consists of both enterprise G&A and industry-specific services. In every area, we go from meeting simple transactional needs to providing process management capabilities, where complex decision making and keen judgment are required. Services are seamlessly delivered from a global network of centers in 13 countries to meet a client's business objectives, cultural and language needs, and cost reduction strategy.
Contact Details:
Executive Name: Pooja
Address:
Genpact
Jawaharlal Nehru Marg,
Malviya Nagar, Jaipur
Telephone: 01414092385
Email Address: jaipur.hiring@genpact.com
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