Job Title: IT Service Desk Analyst – Technical Voice
Location: Delhi,NCR
Education: UG – B.Tech,B.E. – Any Specialization,BCA – Computers,PG – MCA – Computers
Compensation: As per Industry Standards
Name of the Company: Steria India Ltd.
Job Description:
Oracle knowledge,
Good computer literacy,
Good analytical and excellent communication skills.
Quick learner, ability to adapt to new challenges, attention to detail, ability to work on own initiative, good team worker.
Wiling to work in UK shift timings.
Desired Profile:
MCA/BE/B.Tech with good communication skills along with
Oracle knowledge, SQL Queries knowledge
Willing to work in UK shift timings
IT Servicedesk Analyst – receive client queries via email/ phone and logging the same on VQSM and assigning to relevant support group to action
Resolving and liasing with other support groups to resolve any first line support issues and also undertake other jobs that the role demands from time to time
Company Profile:
A European organization with global reach, Steria delivers IT-enabled business services and processes designed to help our customers operate more efficiently and profitably. We combine an in-depth understanding of our clients' businesses with expertise in IT and business process outsourcing to develop innovative solutions that address the key operational challenges faced by public and private sector organisations alike.
Our highly collaborative consulting style combined with a flexible integrated approach has been helping clients transform their businesses and focus on what they do best for forty years.
With over 19,000 employees across 16 countries committed to service delivery excellence, Steria has offices in Europe, India, North Africa and SE Asia. Our 2008 revenue was €1.8 billion. 16% of Steria's capital is owned by its employees. Headquartered in Paris, Steria is listed on the Euronext Paris market
Executive Name: Steria
Email Id: anjali.kapoor@steria.co.in
Reference ID:servicedesk/NAUK/AJ
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