Tuesday, August 17, 2010

Job Opening Transaction For Risk Investigator In Amazon Development Centre Pvt Ltd

Experience:0 - 3 Years

Location:Hyderabad

Education:UG - Any Graduate - Any Specialization, PG - Any PG Course - Any Specialization

Company Name: Amazon Development Centre Pvt Ltd

Job Description:

Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team in Hyderabad

Candidates will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk.

Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace.

All candidates will be analytical and capable of succeeding in a fast-paced team environment.

The Transaction Risk Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager.

Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions.

Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.

The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone.

Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.

Desired Profile:

Excellent written and spoken American English skills and an ability to compose a grammatically correct, concise and accurate written response

Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers

Problem Solving Skills

Demonstrated ability to work independently and make complex investigation decisions with little to no guidance

Excellent problem solving skills

Demonstrated ability to analyze problems logically

Self disciplined, diligent, proactive and detail oriented

Strong time management and organizational skills

Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent

Excellent ability to determine situational needs and provide appropriate solutions

Qualifications:

Demonstrated ability to exceed expectations with regard to performance and individual contribution

Demonstrated analytical and problem solving skills, including the ability to recognize non-obvious patterns

Demonstrated positive, results oriented attitude

Ability to effectively manage time, and individually prioritize multiple tasks of competing priority

Ability to maintain high levels of confidentiality and data security standards

Experience with Microsoft Office, including Outlook, Word, and Excel

24/7/365 availability, including willingness to work on weekends, nights and outside of the "standard" work day (as required)

Demonstrate flexibility to work overtime hours as per business requirement

Experience using UNIX would be a plus

Six-Sigma / Lean knowledge would be a plus..

Company Profile:

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Executive Name: Anusha vijaykanth
Address:Amazon Development Centre Pvt Ltd
8th Floor, Maximus Towers 2B, Raheja Mindspace
Madhapur
,, 500081

Email Id: anuvijay@amazon.com

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