Hello,
Please share suitable resumes for the below position with my client.
| Job Title | Service Now Architect |
| Relevant Experience & Experience Required (in Yrs) | 5+ |
| Key words to search in resume | Service Now ITSM, Service Now Discovery and CMDB, Service Now Orchestrator |
| Technical/Functional Skills -MUST HAVE SKILLS | • 4 to 5 years experienced in administration/implementation/configuration of an ITSM solution in medium to large organization, along with experience on Discovery-CMDB • 2 to 3 years experience in administration/implementation/configuration of ServiceNow ITSM solution • Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations, Converting Business Requirements into Technical Solutions • Lead at least a couple of Implementation projects in ITSM area, 1 complete Implementation lifecycle for ServiceNow • ServiceNow custom application design and development experience • Past work experience with industry leading providers of ITSM tools |
| Roles & Responsibilities | • Responsible for handling a team of ServiceNow resources, providing necessary guidance for Implementation, Integration, Data transfer, Support and Development including enhancement requests • Responsible for developing/administering technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. • Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users. • Applies innovative technology to business processes in order to develop new solutions and troubleshoot issues • Consults with business analyst/Process Leaders to develop appropriate technical solutions in Service Now • Follows up on outstanding development needs and provides timely status reports to the project manager • Advises on options, risk and impacts on business/ITIL processes • Communicates technical problems and solutions to both technical and non-technical audiences |
| Start date (dd-mmm-yy) | 15-Dec-2013 |
| Duration of assignment (in Months) | 6+ months |
| Work Location (State, City and Zip) | Toledo, OH - 43659 |
| Rates payable to vendor $/hr | 75-80$ Per hr |
Technology Brief: Service Now is a IT Service Management cloud based solution used to deploy ITIL based IT Service Management processes in any organization
Thanks and Regards,
_______________________________________________________________________________
Abhishek Bhardwaj | Assistant Manager Resourcing | IDC Technologies - Milpitas, CA
Work: 408-868-4650 Email: Abhishek.b@idctechnologies.com
ADD Me On Yahoo IM: Abhishek.appco OR Gtalk: Abhishek.fis
_____________________________________________________________________________
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IDC TECHNOLOGIES INC., 1851 McCarthy Blvd. Suite 116, Milpitas, California, 95035 Phone: +1 408 376 0212 Fax: +1 408 608 6088
IDC TECHNOLOGIES INC., 1851 McCarthy Blvd. Suite 116, Milpitas, California, 95035 Phone: +1 408 376 0212 Fax: +1 408 608 6088
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