Tuesday, September 21, 2010

Job Opening For IT Service Desk Analyst In Steria India Ltd.


September 21st, 2010

SteriaExperience: 0-2 Years

Job Title: IT Service Desk Analyst – Technical Voice

Location: Delhi,NCR

Education: UG – B.Tech,B.E. – Any Specialization,BCA – Computers,PG – MCA – Computers

Compensation: As per Industry Standards

Name of the Company: Steria India Ltd.

Job Description:

Oracle knowledge,

Good computer literacy,

Good analytical and excellent communication skills.

Quick learner, ability to adapt to new challenges, attention to detail, ability to work on own initiative, good team worker.

Wiling to work in UK shift timings.

Desired Profile:

MCA/BE/B.Tech with good communication skills along with

Oracle knowledge, SQL Queries knowledge

Willing to work in UK shift timings

IT Servicedesk Analyst – receive client queries via email/ phone and logging the same on VQSM and assigning to relevant support group to action

Resolving and liasing with other support groups to resolve any first line support issues and also undertake other jobs that the role demands from time to time

Company Profile:

A European organization with global reach, Steria delivers IT-enabled business services and processes designed to help our customers operate more efficiently and profitably. We combine an in-depth understanding of our clients' businesses with expertise in IT and business process outsourcing to develop innovative solutions that address the key operational challenges faced by public and private sector organisations alike.

Our highly collaborative consulting style combined with a flexible integrated approach has been helping clients transform their businesses and focus on what they do best for forty years.

With over 19,000 employees across 16 countries committed to service delivery excellence, Steria has offices in Europe, India, North Africa and SE Asia. Our 2008 revenue was €1.8 billion. 16% of Steria's capital is owned by its employees. Headquartered in Paris, Steria is listed on the Euronext Paris market

Executive Name: Steria

Email Id: anjali.kapoor@steria.co.in

Reference ID:servicedesk/NAUK/AJ


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