Saturday, September 18, 2010

Job Opening For Officer In TESCO Hindustan Service Centre.


September 18th, 2010

Tesco-Hindustan-ServiceExperience:0 – 2 Years

Job Title: Officer

Location: Bangalore

Compensation:Rupees 1,00,000 – 2,75,000

Education:UG – Any Graduate – Any Specialization,PG – Any PG Course – Any Specialization

Name of the Company: Tesco Hindustan Service Center Private Limited

Job Description:

Officer – Customer Support Centre

Maintain the focus on incoming and outgoing call volumes

To answer/ record customer problCSC, giving precise information

To be able to meet the given time line for taking calls

Achieve daily set targets set by the Team Leader

Meet quality criteria set by the department

Assign all calls within the agreed Service Level Agreements

Pro-actively assign calls

Respond to and monitor the call board

Desired Profile:

handling calls from uk n solving queires through mails n calls

Achieve daily set targets set by the Team Leader

Meet quality criteria set by the department

Company Profile:

The Tesco Hindustan Service Centre (HSC) is the Global Services Arm for Tesco. The centre sits at the heart of the Tesco group, and provides IT and Business services to Tesco operations across Europe and Asia. Tesco was the first major international retailer to have a fully-owned support centre in India. Our core purpose at Tesco is to create value for our customers to earn their lifetime loyalty and Tesco HSC is dedicated to supporting those values by providing great service to our internal customers.

This unique IT and Business Services model means that our people have the opportunity to develop their careers across a wide variety of areas, gaining a diverse range of experience and working with a growing, world-class, professional team.

Contact Details:

Executive Name: Sanjana

Address:

TESCO Hindustan Service Centre

# 81 82, EPIP Area, Whitefield,

BANGALORE,Karnataka,India 560066

Email Address:madhuri.sedani@in.tesco.com

Telephone:91-80-66588000


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