Tuesday, September 14, 2010

Job Opening For Associate In Wipro BPO Solutions Ltd.


September 14th, 2010

Wipro-InfotechExperience:0 – 5 Years

Job Title: Associates- Insurance Process

Location: Navi Mumbai

Education: UG-Any-Graduation,PG-Any PG Course

Compensation:Rupees Less Than 50,000 – 1,50,000

Name of the Company: Wipro BPO Solutions Ltd

Job Description:

Quickly and accurately performing multi-tasks like documenting information, seeking information, problem solving and updating by researching on data,

Demonstrate strong work ethics by maintaining confidentiality of information

Answer client calls and assist customers with immediate response support needs, handle/route accordingly delivering support for all customers.

Log Customer calls

Provide first level support on medical insurance related queries using documented procedures.

Identify and provide input on unique or recurring customer problems.

Ensure proper escalation procedures.

Ability to learn and apply detailed procedures

Working effectively as a team member and facilitate cooperative environment


Desired Profile:

Any undergraduate, graduate, post graduate, diploma or equivalent

Very Good Communication skills

Previous experience in the health care processing is preferred.

Experience of 1-2 years if not fresher willing to work with all parameters.

Good Profiling Results.

Age between 18 yrs – 45 yrs.

Residing in transport boundaries.

Experience of 1-2 years if not fresher willing to work with all parameters.

Willing to work in night shifts & late evening shifts.

About the Company:

Wipro BPO Solutions Ltd is India's leading third party offshore BPO (Business Process Outsourcing) provider with a full spectrum of BPO services. The Company Headquarters are located in New Delhi, with six state-of-the-art facilities in Mumbai, Pune, Chennai & Kolkata and global offices in US, UK and Canada. Wipro BPO provides a broad range of services from customer relationship management, back office transaction processing to industry specific solutions. The key element of services delivery is an integrated approach towards providing increasing value over the entire course of our client relationships. This involves a phased approach towards process standardization, process optimization and process re-engineering.

Here is your chance to shift to much more secure shores that guarantee growth and stability.

Address:

Wipro BPO Solutions Ltd

Wipro BPO, Tower7, 3rd Floor, Above CBD Belapur

Station, CBD Belpur, Navi Mumbai, Mumbai,

Maharahstra – 400706,INDIA

MUMBAI,Maharashtra,India 400001

Phone.No:91-22-30954793

Email Id:meghna.kunnath@wipro.com


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